Privacy Policy

Effective Date: September 3, 2023

At Moutain Tea, safeguarding your privacy is a top priority. This Privacy Policy elucidates the collection, utilization, disclosure, and protection of your personal information when you interact with our services or visit our website. Your use of our website implies your consent to the practices described in this policy.

Data We Gather

  1. Personal Information: When you create an account or make a purchase, we may collect personal details like your name, email address, shipping address, and payment particulars.
  2. Browsing Information: We may gather non-personal data about your website visits, such as your IP address, browser type, and viewed pages. This information aids in enhancing our website and delivering an improved user experience.
  3. Cookies: To improve your browsing experience and amass data about your preferences and activities on our site, we employ cookies and akin tracking technologies. You can manage your cookie preferences through your browser settings.

How We Employ Your Data

We utilize the collected information for a variety of purposes, including:

  • Processing your orders and payments.
  • Offering customer support and addressing your queries.
  • Personalizing your shopping experience.
  • Sending order updates and promotional emails if you’ve subscribed to our newsletter.
  • Analyzing website traffic and trends to enhance website functionality and content.
  • Adhering to legal and regulatory mandates.

Data Security

We take data security seriously and implement industry-standard measures to safeguard your personal data. Nevertheless, please be aware that complete security cannot be guaranteed when transmitting data over the internet or storing it electronically.

Disclosure of Your Data

Your personal data is not sold, exchanged, or rented to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in website operation, payment processing, and order delivery. These service providers are contractually obligated to protect your data and use it solely for the specified purposes.

Your Rights

You possess certain rights concerning your personal data:

  • Access: You can request access to the personal information we have about you.
  • Correction: You can rectify inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal data.
  • Opt-Out: You can opt out of receiving promotional emails by following the provided email instructions.

Children’s Privacy

Our website is not designed for individuals under the age of 13. We do not knowingly collect or maintain personal data from individuals under 13. If we discover that we have collected personal data from an individual under 13, we will promptly delete it.

Changes to This Privacy Policy

We may periodically revise this Privacy Policy to reflect alterations in our practices or for other operational, legal, or regulatory reasons. We recommend reviewing this policy regularly. Continued use of our website after policy changes indicates your acceptance of those modifications.

Contact Us

If you have questions, concerns, or requests pertaining to this Privacy Policy or the handling of your personal data, please reach out to us at info@moutain-tea.com.